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Inactive Forums => CRN Games => Topic started by: Morfedel on June 28, 2004, 11:28:39 PM

Title: Where be my donjon?
Post by: Morfedel on June 28, 2004, 11:28:39 PM
I ordered Donjon as a pdf and paid via paypal... I'm waiting for either some kind of confirmation or instructions on downloading it or something....

so far, nothing. Where be my donjon? :(
Title: Where be my donjon?
Post by: Morfedel on June 28, 2004, 11:30:50 PM
Actually, if I'd known there would be a delay, I'd have used RPGNow instead.

My email address is cybermerlin2069@hotmail.com, if that will speed things up. Thanks.
Title: Where be my donjon?
Post by: kamawell on June 30, 2004, 12:17:39 AM
I'm in the same boat - maybe they're busy.  I didn't realise it was available on RPGnow as well or I'd have gone there!
Title: Where be my donjon?
Post by: Morfedel on June 30, 2004, 12:20:55 AM
Hm.

If I don't get a reply soon, I'll contact my bank and request them to retroactive the payment. Then go to RPGNow.

However, since Anvilwerks is a one-man operation, perhaps I should try and be patient. At the same token, however, I'm getting rather irritated that there doesn't seem to be an automated system for orders; seriously, if there is a problem doing it from the Anvilwerks online store, perhaps you should just direct them to RPGNow, which has been 100% prompt and reliable from my previous experiences.

Sorry I'm being grumpy, but for a pdf product, it shouldn't be taking this long. I would like either my product, or a refund, in a timely fashion, considering the electronic nature of the product.

Does anyone know if the Anvilwerks people (Clinton R Nixon, right?) are incommunicado or something?
Title: Where be my donjon?
Post by: Christopher Weeks on June 30, 2004, 12:33:49 AM
I've been trying to get ahold of Clinton for a seperate issue for a couple weeks with no response.  I figure real life has him by the jugular or something.

Chris
Title: Where be my donjon?
Post by: Morfedel on June 30, 2004, 03:23:29 AM
that doesnt suck just a little, that sucks a lot.

I'm gonna have to contact my bank and request a refund of some sort, and reorder via RPGNow.
Title: Where be my donjon?
Post by: Morfedel on June 30, 2004, 04:04:10 AM
done; just ordered and got the pdf in about 3 minutes. but it meant I had to pay twice.

If clinton et al gets this soon, please give me a refund, else i'll talk to my bank and see if they can rescind one of the charges.
Title: Where be my donjon?
Post by: 8bitjunkie on July 02, 2004, 05:23:52 AM
He was probably at Origins...just a guess.  =)
Title: Where be my donjon?
Post by: Morfedel on July 02, 2004, 07:11:35 PM
Origins?


Oopss.....


Well, damn, still, how was I to know? I mean, I would have assumed that most of it was automated and all....
Title: Where be my donjon?
Post by: Mike Holmes on July 02, 2004, 10:53:31 PM
I don't think he was at Origins...but I could be wrong.

Mike
Title: Where be my donjon?
Post by: joshua neff on July 02, 2004, 11:47:16 PM
According to his blog he was on a business trip. He has a lot of business trips, from what I understand. So, patience can be required. Clinton's not a big business with lots of employees. He's just himself, and he has a life outside of the Forge and Anvilwerks.
Title: Where be my donjon?
Post by: Morfedel on July 04, 2004, 02:10:56 PM
Yes, i had no idea about that; my bad.

However, I DO think there should be some form of automation to avoid such problems in the future.  RPGNow did this, so it probably would have behooved the RPG indie Bookshelf people to do something similar.

Just a suggestion. Sorry bout the rant. :)