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Independent Game Forums => glyphpress => Topic started by: Miro on March 07, 2007, 11:02:46 AM



Title: How to contact glyphpress?
Post by: Miro on March 07, 2007, 11:02:46 AM
Hello
  Does anyone know how to effectively and privately contact glyphpress?I have got some questions about my order, tried sending e-mails, can't send PM here:) so I'm looking for an alternative e-mail address or something like that.

Thanks in advance.


Title: Re: How to contact glyphpress?
Post by: Joshua A.C. Newman on March 07, 2007, 11:41:36 AM
Hi, Miro!

You can reach me at joshua@glyphpress.com.

I'm sending out an order shortly. I ran out of stock for a couple of weeks and kept expecting more, but it took a bit. I've got it now and all is well, unless I don't actually have your order.

Also, you should be able to PM me here, if you like.


Title: Re: How to contact glyphpress?
Post by: AnaSaupe on September 12, 2007, 04:44:08 AM
I sended messages to two different e-mail about my order and didn`t have ANY answer of Joshua, Glyphpress responsible.
I ordered one volume of under the bed in august 9th and I'm still waiting for at least some information.

Please, contact me about shipping!


Title: Re: How to contact glyphpress?
Post by: Joshua A.C. Newman on September 12, 2007, 08:46:45 PM
Hi, Ana!

I remember your order, actually, but I can't find it in my records. It looks like it was never sent, which is odd. I'll send it out right away.

Ah, I've got your record at PayPal; it just somehow didn't make it into my database. Sorry!


Title: Re: How to contact glyphpress?
Post by: jrnmariano on October 29, 2007, 04:49:06 PM
I've also ordered from glyphpress the special offer containing both Shock 1.1 and 1.0 and received nothing yet. My payment was already sent by Paypal and its Transaction ID is 92W75347B7466342R.

I've also sent an e-mail concerning this fact to the address you've mentioned early and didn't get any response.

Is something wrong with my order? How can we fix it?


Title: Re: How to contact glyphpress?
Post by: Joshua A.C. Newman on October 29, 2007, 05:42:42 PM
I just checked, and I shipped that package. Hmmmm. I'll reship with a fancier, more trackable method.


Title: Re: How to contact glyphpress?
Post by: jrnmariano on November 02, 2007, 06:03:26 AM
Hmmm... Don't re-send it yet because there's a possibility that it is still stuck in Portuguese Customs. I'll wait a little more.

Either way, thank you for your quick feedback and availability to re-ship the goods.

:)


Title: Re: How to contact glyphpress?
Post by: Joshua A.C. Newman on November 02, 2007, 07:31:36 AM
OK.

I just got another email from someone who never got his book from right around the same time you ordered yours. There's definitely something wrong here, so let me know in a week or so.


Title: Re: How to contact glyphpress?
Post by: jrnmariano on November 23, 2007, 01:41:15 PM
OK, I still havenīt received it yet. Could you please re-send it then? And could you also mark the package as "Gift" in order  to pass by customs without taxations.

Thanks!