Where the hell is my book? I ordered it last Sunday, and Mr. Norwood assures me it's in the mail, yet 8 days later, it is still not here. And why is it that Mr. Norwood has no idea how it's being shipped? Doesn't he think that giving out tracking numbers would be a good idea? Doesn't he think that knowing how the Goddamn books are being sent is a good idea?
--WTF NB
Be patient. When I ordered OBAM it took a little over 2 weeks to get to me.
Geeze Nero. What makes you feel entitled to next day service? Did you pay for next day service? Highly unlikely. Jake doesn't handle the fulfillment himself. Fulfillment, if I'm not mistaken, is handled by Tundra.
I mean its great to be eager and all, but a public flame after 8 days is a whole new category of ridiculous. Seriously.
Quote from: Nero's BootWhere the hell is my book? I ordered it last Sunday, and Mr. Norwood assures me it's in the mail, yet 8 days later, it is still not here. And why is it that Mr. Norwood has no idea how it's being shipped? Doesn't he think that giving out tracking numbers would be a good idea? Doesn't he think that knowing how the Goddamn books are being sent is a good idea?
--WTF NB
Does Peter Adkinson have any idea where any D&D book was when he owned TSR? I understand you're upset, but free shipping means no UPS, allright. It's getting sent by media mail, which is cheapest for me. If you don't have it this week then contact woody@tundra-sales-org.com and he'll take care of it. Until then relax. Tracking numbers cost money, and are useful only occasionally. This is a small press with very little capital. It's a hobby industry, and don't even think for a minute that this is profitiable for me. Dammit.
Jake
Media Mail is quoted at 2-9 days which doesn't include Sundays.
If you ordered last Tuesday (8 days ago), than figure 2 days to ship plus 9 days it could get to you next Monday and still be "on time" by post office standards.
Further, Media Mail is considered "non-expedited" mail by the post office. Which means pretty much every other kind of mail gets bumped ahead of it if the post office is busy. Given the recent power outages, huge volumes of mail were rerouted to other postal sorting centers, so even if you're in an area that wasn't effected directly, your postal center probably was.
Whenever there's a backlog at the post office, you guessed it, the first thing to get delayed is the "non expedited" stuff. You could EASILY be looking at an extra 5+ days added on to the regular shipping time as a result.
Ag, sorry, l lost my temper (I have lots of excuses, not the least of which is that I'm sitting on an empty kitchen floor in an empty house after sleeping a not-so-refreshing 4 hours on the floor). So, NB, my apologies.
The package was sent by media mail. If you email me the email address you ordered it under to norwood@theriddleofsteel.net I can at least partially check on its progress. Again, understand that I'm only one guy and I can only do so much, and handling the shipping isn't part of what I do. You can also contact woody@tundra-sales-org.com and ask him when exactly the package was sent and when it should (or should have) arrive(d).
Again, sorry for losing my temper. I hope you get your book in a timely fashion and that it's everything you're looking for.
Jake
My FLGS (Phoenix Games, MPLS, MN) was able to get mine from their distributor overnight. Perhaps your FLGS could do something similar in the future?
Looks to be one heck of a game so far too!
My book is still not in..... *sighs deeply* I have never in my life run into such incompetence. Thank you, Mr. Norwood.
--this is disgusting NB
Quote from: Nero's BootMy book is still not in..... *sighs deeply* I have never in my life run into such incompetence. Thank you, Mr. Norwood.
--this is disgusting NB
If you check the web site you will see a notice indicating a problem with the shipping and supply of the OBAM books. The notice states that shipping will re-commence at the end of the month. I'd just wait until then before I worried about it. Besides, no one on this list can do anything about it...
In THAT case. Mr. Norwood lied to me; he assured me the books had been sent. Yay! False advertizing wins! FATALITY!
--flawless victory NB
But it's not the OBAM book Nero ordered, I don't think.
It's the main book.
Right, Nero?
Yes, you are correct; the MRB that Mr. Norwood assured me was already in the mail, that has still not arrived.
--maybe mail gnomes ate it NB
We're closing in on week three.....I doubt it'll be here. Mr. Norwood is incompetent, and that's that.
--that's all she wrote NB
Still, I'd hassel the shipper Jake refers to above. He/They should actually have some idea of where it is...or if it should be re-sent. Being nasty isn't going to get you anywhere.
Nero listen...have you read any of the posts on this thread. Let me summarize.
1) the book was shipped for FREE. Free shipping does not entitle you to overnight service. Free shipping entitles you Free Shipping. If you did not pay for rapid shipping you have no right to bitch about not getting it.
2) The book was shipped Media Mail. As I painstakingly explained to you above and which you seem incapable of comprehending is your book is not late. You should not even expect to begin looking for your book until Monday. Monday. MON.....DAY. Not today today would be Friday. Friday is not Monday. Do the math. It is even remotely considered to be behind schedule until Monday.
3) The recent power outage had significant impact on mail speeds. Effected hardest were the non expedited mail which gets bumped into a dark corner of a back room until they've had time to get caught up on the first class and priority mail. That could add easily another 5+ days to the shipping time. Which means you really shouldn't be expecting to get it much before NEXT Friday.
4) This is not incompetance. Incompetance is ordering a product without understanding how its going to be shipped and then bitching when it wasn't shipped to you as fast as you think it should have been. Incompetance is bitching and moaning and flaming someone who has absolutely NOTHING WHATSOEVER to do with the fulfillment of your order. Jake doesn't do fulfillment. No one here does fulfillment. If you want to bitch, bitch to the people you ordered it from. Tundra. That email was provided to you above. There is only one incompetant party on this thread NB...you.
Your recent loss has my sympathy. It does not, however, entitle you to act like an ass hole.
I propose that, in the absence of moderation (Jake's in Europe with limited access to internet, and Brian's in Australia and likely asleep) that this thread be closed. It is serving no purpose and making people angry. Just stop posting to it, please? Just a suggestion.
That is all.
Why the fuck should I have to be civil to assholes who run slipshod businesses?
--just wondering NB
I don't know. Why not talk to the "slipshod business" you're really angry with - the United States Postal Service?
Nero's Boot wrote:QuoteWhy the fuck should I have to be civil to assholes who run slipshod businesses?
Well, NB, I'd say that you should be civil to people because it's common courtesy. From what I've seen, the people you're calling assholes have been far more courteous and civil to you than I would have been. Perhaps you should take that into consideration, as all of us here are taking into consideration that you are, or at one time were, excited about TRoS, and were waiting with baited breath for it's arrival. Impatience is not to be unexpected, TRoS is a great game and worth the wait. Recently though, it seems that you have gone from being excited or enthusiastic to being caustic because of some presumed slight.
Perhaps a little perspective is needed here.
We all understand that you have recently suffered a loss that most of us can't comprehend, and that that loss weighs heavy on you.
What you must understand is that you're acting like a prick, like a typical American Consumer. Step into the real world... Just because you want something doesn't mean that it will magically appear on your doorstep. Pitching a fit doesn't make things happen any faster, nor does showing your ass. Perhaps you should do some of the things that have already been suggested here, call the distributor, wait another week, and have a little understanding for those people who have shown understanding for you.
If you can't do anything in these forums other than be an asshole, then please stop posting in them, or go back to playing Final Fantasy X, you'd probably enjoy it more than you would TRoS, based on what I've seen of your childish mentality.
The previous suggestion that this thread close was a good one.
I'm gonna say the things I think the others want to say.
You know, I thought this was a pretty cool board. No one here had arguments or were mean and vindictive or had any attitudes. All disputes were handled with intellect and maturity and 9 times out of 10 people ended as friends. That is, until NB showed up. From the beginning you've had nothing but attitude. Everyone here has been more than friendly to you and you keep becomming increasingly more of an arse. Now I know the people on this board haven't changed. They still help people willingly and in a quite friendly manner. The only thing that has changed is the arrival of Nero's Boot. He has injected spite and venom into these boards. It is he that is ruining the atmosphere and attitude of this board and not the rest of the users.
That being said I concur with Valamir, though I have sympathy towards you, due to your loss, it does not condone your attitude towards the very people who are trying to assist you. It's like being knocked down by a rude pedestrian and then yelling at the people who witnessed it and are trying to help you up. If it were me I would have then let go of you and let you fall once more and then went on my way.
I also concur with ethan_greer that this thread should be locked because his tude is ruining my buzz.
Guys, everyone take a chill pill and just relax.
NB, I will check with the Tundra Sales Organisation and find out the exact date your book was shipped. I will let you know via PM what the date of shipping was and when you should expect delivery. There is certainly nothing we can do about post office delays due to power outages or whatever else. As Ralph poionted out, free shipping is often slow.
There is no excuse for rudeness, here or anywhere else in life. I'm going to overlook it because of your recent loss, but it stops now. Neither Driftwood nor Tundra are responsible for slow mail; I am confident that the book was shipped the Monday after you ordered it, and after that it's US Post's problem, not ours. I am very sorry you feel let down, but there's nothing we can do about it. Go complain to your postie if it'll make you feel better.
As of this minute, this thread is closed. No more replies. NB, ther next time you want to vent, do it to me via PM or email. I wont have it on the forum.
Brian (who is NOT from Australia...)