The Forge Reference Project

 

Topic: Shipping times
Started by: rex monday
Started on: 7/15/2006
Board: CRN Games


On 7/15/2006 at 10:17pm, rex monday wrote:
Shipping times

I'm not sure where to post a question like this. If this place isn't appropriate, please close or delete this thread.

What are the normal shipping times people have experienced from Lulu Publishing? I ordered The Shadow of Yesterday a little over two weeks ago and it hasn't arrived. I live in the continental US and I used US Postal Priority Mail. Using my tracking number only gives me the info that it was accepted on June 29th in Rochester NY.

Am I just getting overly excited?

And again, if this is the wrong place for this topic, please correct me.

-billy

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On 7/15/2006 at 10:25pm, Thunder_God wrote:
Re: Shipping times

Did you order hardcover or softcover?

Softcover usually prints and ships within 7 days, from my experience. I have no personal experience with Hardcovers but some people say it takes 2-3 weeks to print.

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On 7/15/2006 at 10:29pm, rex monday wrote:
RE: Re: Shipping times

I ordered the perfect bound softcover edition.

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On 7/15/2006 at 10:58pm, Clinton R. Nixon wrote:
RE: Re: Shipping times

Rex,

My apologies for it taking so long. If it was received by the postal service, then they're very late in delivering it, but it was printed and shipped. I would contact Lulu - using the LivePerson chat on the left-hand side of any help page on the site - and let them know. They're normally very good about sending out another order if shipping got messed up.

On average, my orders for softcover have been taking 2 days to print and 2 days to ship (via UPS) and my orders on hardcover have been 6 days to print and 2 days to ship.

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On 7/15/2006 at 11:01pm, rex monday wrote:
RE: Re: Shipping times

Thanks Clinton! I didn't even see the live chat button. I'll give it a go on Monday.

Off topic, but I just noticed you're in New Orleans. Hello from Baton Rouge!

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On 7/23/2006 at 1:21pm, rex monday wrote:
RE: Re: Shipping times

Oh, I should have followed up on this. I spoke to the Lulu support folks on Monday morning. Then when I got home around noon, my copy had arrived! Crazy timing.

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