The Forge Reference Project

 

Topic: A plague of 500 Internal Server Errors
Started by: greyorm
Started on: 4/14/2007
Board: Site Discussion


On 4/14/2007 at 1:37am, greyorm wrote:
A plague of 500 Internal Server Errors

As per the subject line. For the last few months I have been aggravated by "500 Internal Server Errors" that crop up more than half the time when I attempt to access any page on the Forge, regardless of what computer or ISP I attempt to connect to it through. The error page persists for anywhere from a few minutes to a few hours before normal connectivity is restored.

Is this (somehow) being caused by something on my end?
If this is a site problem, is there any sort of remedy in place for it?

Message 23707#232779

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On 4/14/2007 at 8:14am, Eric J. wrote:
Re: A plague of 500 Internal Server Errors

Same problem here, especially when using the search function.  I use lots of ISPs.

May the wind be always at your back,
-Eric

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On 4/14/2007 at 8:14am, Christopher Kubasik wrote:
RE: Re: A plague of 500 Internal Server Errors

HI.

I've been having the same problem. (Noting this, in case it helps diagnosis.)

Christopher

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On 4/14/2007 at 11:40am, Ron Edwards wrote:
RE: Re: A plague of 500 Internal Server Errors

Hiya,

I've talked to Clinton about it, and he's checking things out with the server. Let's see how that goes.

Best, Ron

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On 4/21/2007 at 8:11am, Xeriar wrote:
RE: Re: A plague of 500 Internal Server Errors

The forum may be running under FCGI due to load, which will limit process requests to 30 seconds by default, sometimes more, sometimes less.  Searching and other script-intensive tasks (I think a lot of them got gutted in SMF 1.1, but make sure you're not doing things like 'check image size each time it's displayed' or 'hide filename') can take up one of the processes assigned to PHP and the system just 'hangs'.

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On 4/25/2007 at 8:31pm, Thenomain wrote:
RE: Re: A plague of 500 Internal Server Errors

If the information helps, the 500 errors have been getting considerably worse for me over the past few days.

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On 4/25/2007 at 10:06pm, Ron Edwards wrote:
RE: Re: A plague of 500 Internal Server Errors

I think we're all running into this. I've been trying to post on and off for over 8 hours today, and this is the first time the site is letting me in long enough to do it.

Basically, there's not much I can do personally. But I am following up with Clinton and will see what can be done.

Best, Ron

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On 4/25/2007 at 10:16pm, oliof wrote:
RE: Re: A plague of 500 Internal Server Errors

searching using google using "site:www.indie-rpgs.com" in the search string may lessen the server load. this doesn't help find unread messages, though.

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On 4/25/2007 at 10:42pm, Clinton R. Nixon wrote:
RE: Re: A plague of 500 Internal Server Errors

After spending the last hour and a half on this, my best guess is that search engine spidering is overtaxing our servers. (It's approximately 40% of our load, as shown here (user and password indierpgs, please do not abuse it.) I have another server I purchased a few months ago to move us to, but I tried it first with RPGTalk, and that didn't work well, so I don't have a lot of confidence in it. I have temporarily prevented web spiders from hitting every page on the site, and we'll see if that helps. Please be patient on this one! I will do my best, but it may take a few days to research the actual problem.

Forge Reference Links:

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On 4/25/2007 at 10:55pm, xenopulse wrote:
RE: Re: A plague of 500 Internal Server Errors

Clinton,

As a data point, since you did that, I haven't had a single error and the site has been responding much faster.  It might be too early to tell, but what you did seems to have had a positive impact.

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On 5/1/2007 at 2:27am, hix wrote:
RE: Re: A plague of 500 Internal Server Errors

Access to the site has improved for me, too. Only 1 denial over the last couple of days.

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On 5/1/2007 at 2:56am, Ron Edwards wrote:
RE: Re: A plague of 500 Internal Server Errors

Yes, Clinton did magic stuff! I got a weeny error or two over the last week, but that's all.

Thanks Clinton!

Best, Ron

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On 5/1/2007 at 7:58am, Thunder_God wrote:
RE: Re: A plague of 500 Internal Server Errors

I got a bunch yesterday and two days ago.

Also, got a lot more once I tried to do search.

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On 5/1/2007 at 11:08am, oliof wrote:
RE: Re: A plague of 500 Internal Server Errors

The errors seem to have gone for normal use. I will report if searching for older, specific threads – which arguably puts more strain on the server – still has problems.

Thanks! You're doing great!

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On 5/3/2007 at 1:07am, greyorm wrote:
RE: Re: A plague of 500 Internal Server Errors

Things have definitely cleared up over the last week. I think I had one 500 error, but other than that, the site has been responsive and readable. I should mention I haven't tried to do any searches in that time so I have no idea if the problem is better or not with such (though I suspect it is).

Thanks, Clinton!

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On 5/3/2007 at 3:49am, Eric J. wrote:
RE: Re: A plague of 500 Internal Server Errors

Thank you, Clinton.

May the wind be always at your back,
-Eric

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