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275647 Posts in 27717 Topics by 4285 Members Latest Member: - Jason DAngelo Most online today: 69 - most online ever: 565 (October 17, 2020, 02:08:06 PM)
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Author Topic: A plague of 500 Internal Server Errors  (Read 7768 times)
greyorm
Member

Posts: 2233

My name is Raven.


WWW
« on: April 13, 2007, 05:37:57 PM »

As per the subject line. For the last few months I have been aggravated by "500 Internal Server Errors" that crop up more than half the time when I attempt to access any page on the Forge, regardless of what computer or ISP I attempt to connect to it through. The error page persists for anywhere from a few minutes to a few hours before normal connectivity is restored.

Is this (somehow) being caused by something on my end?
If this is a site problem, is there any sort of remedy in place for it?
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Rev. Ravenscrye Grey Daegmorgan
Wild Hunt Studio
Eric J.
Member

Posts: 396


WWW
« Reply #1 on: April 14, 2007, 12:14:22 AM »

Same problem here, especially when using the search function.  I use lots of ISPs.

May the wind be always at your back,
-Eric
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Christopher Kubasik
Member

Posts: 1153


« Reply #2 on: April 14, 2007, 12:14:59 AM »

HI.

I've been having the same problem. (Noting this, in case it helps diagnosis.)

Christopher
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"Can't we for once just do what we're supposed to do -- and then stop?
Lemonhead, The Shield
Ron Edwards
Global Moderator
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Posts: 16490


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« Reply #3 on: April 14, 2007, 03:40:53 AM »

Hiya,

I've talked to Clinton about it, and he's checking things out with the server. Let's see how that goes.

Best, Ron
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Xeriar
Member

Posts: 10


WWW
« Reply #4 on: April 21, 2007, 12:11:48 AM »

The forum may be running under FCGI due to load, which will limit process requests to 30 seconds by default, sometimes more, sometimes less.  Searching and other script-intensive tasks (I think a lot of them got gutted in SMF 1.1, but make sure you're not doing things like 'check image size each time it's displayed' or 'hide filename') can take up one of the processes assigned to PHP and the system just 'hangs'.
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Solar Storms - a science fantasy setting that will eventually become an RPG.
Thenomain
Member

Posts: 42


« Reply #5 on: April 25, 2007, 12:31:29 PM »

If the information helps, the 500 errors have been getting considerably worse for me over the past few days.
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Kent Jenkins / Professional Lurker
Ron Edwards
Global Moderator
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Posts: 16490


WWW
« Reply #6 on: April 25, 2007, 02:06:44 PM »

I think we're all running into this. I've been trying to post on and off for over 8 hours today, and this is the first time the site is letting me in long enough to do it.

Basically, there's not much I can do personally. But I am following up with Clinton and will see what can be done.

Best, Ron
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oliof
Member

Posts: 449

Harald Wagener - Zurich, Switzerland


WWW
« Reply #7 on: April 25, 2007, 02:16:18 PM »

searching using google using "site:www.indie-rpgs.com" in the search string may lessen the server load. this doesn't help find unread messages, though.
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Clinton R. Nixon
Member

Posts: 2624


WWW
« Reply #8 on: April 25, 2007, 02:42:07 PM »

After spending the last hour and a half on this, my best guess is that search engine spidering is overtaxing our servers. (It's approximately 40% of our load, as shown here (user and password indierpgs, please do not abuse it.) I have another server I purchased a few months ago to move us to, but I tried it first with RPGTalk, and that didn't work well, so I don't have a lot of confidence in it. I have temporarily prevented web spiders from hitting every page on the site, and we'll see if that helps. Please be patient on this one! I will do my best, but it may take a few days to research the actual problem.
« Last Edit: April 25, 2007, 02:46:10 PM by Clinton R. Nixon » Logged

Clinton R. Nixon
CRN Games
xenopulse
Member

Posts: 527

Heretic Forgite


WWW
« Reply #9 on: April 25, 2007, 02:55:32 PM »

Clinton,

As a data point, since you did that, I haven't had a single error and the site has been responding much faster.  It might be too early to tell, but what you did seems to have had a positive impact.
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hix
Member

Posts: 531

Steve Hickey


« Reply #10 on: April 30, 2007, 06:27:25 PM »

Access to the site has improved for me, too. Only 1 denial over the last couple of days.
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Cheers,
Steve

Gametime: a New Zealand blog about RPGs
Ron Edwards
Global Moderator
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Posts: 16490


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« Reply #11 on: April 30, 2007, 06:56:03 PM »

Yes, Clinton did magic stuff! I got a weeny error or two over the last week, but that's all.

Thanks Clinton!

Best, Ron
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Thunder_God
Member

Posts: 486

Still Here.


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« Reply #12 on: April 30, 2007, 11:58:51 PM »

I got a bunch yesterday and two days ago.

Also, got a lot more once I tried to do search.
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Guy Shalev.

Cranium Rats Central, looking for playtesters for my various games.
CSI Games, my RPG Blog and Project. Last Updated on: January 29th 2010
oliof
Member

Posts: 449

Harald Wagener - Zurich, Switzerland


WWW
« Reply #13 on: May 01, 2007, 03:08:42 AM »

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greyorm
Member

Posts: 2233

My name is Raven.


WWW
« Reply #14 on: May 02, 2007, 05:07:58 PM »

Things have definitely cleared up over the last week. I think I had one 500 error, but other than that, the site has been responsive and readable. I should mention I haven't tried to do any searches in that time so I have no idea if the problem is better or not with such (though I suspect it is).

Thanks, Clinton!
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Rev. Ravenscrye Grey Daegmorgan
Wild Hunt Studio
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