Shipping times

[rex monday]

I'm not sure where to post a question like this. If this place isn't appropriate, please close or delete this thread.

What are the normal shipping times people have experienced from Lulu Publishing? I ordered The Shadow of Yesterday a little over two weeks ago and it hasn't arrived. I live in the continental US and I used US Postal Priority Mail. Using my tracking number only gives me the info that it was accepted on June 29th in Rochester NY.

Am I just getting overly excited?

And again, if this is the wrong place for this topic, please correct me.

-billy

[Thunder_God]

Did you order hardcover or softcover?

Softcover usually prints and ships within 7 days, from my experience. I have no personal experience with Hardcovers but some people say it takes 2-3 weeks to print.

[rex monday]

I ordered the perfect bound softcover edition.

[Clinton R. Nixon]

Rex,

My apologies for it taking so long. If it was received by the postal service, then they're very late in delivering it, but it was printed and shipped. I would contact Lulu - using the LivePerson chat on the left-hand side of any help page on the site - and let them know. They're normally very good about sending out another order if shipping got messed up.

On average, my orders for softcover have been taking 2 days to print and 2 days to ship (via UPS) and my orders on hardcover have been 6 days to print and 2 days to ship.

[rex monday]

Thanks Clinton! I didn't even see the live chat button. I'll give it a go on Monday.

Off topic, but I just noticed you're in New Orleans. Hello from Baton Rouge!

[rex monday]

Oh, I should have followed up on this. I spoke to the Lulu support folks on Monday morning. Then when I got home around noon, my copy had arrived! Crazy timing.